Privacy Policy Overview

At Storyflow Agency, we are dedicated to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our service. By using our service, you agree to the collection and use of information in accordance with this policy. This policy has been created with the help of a Privacy Policy Generator to ensure full transparency and security for our users.

Types of Data Collected

While using our service, we may ask you to provide certain personally identifiable information, which can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, and usage data. Additionally, we automatically collect Usage Data when you access our service, which may include your device’s IP address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. If you access our service via a mobile device, we may collect certain information automatically, such as the type of mobile device you use, your device's unique ID, the IP address, your mobile operating system, and the type of mobile internet browser you use.

Tracking Technologies and Cookies

We use cookies and other tracking technologies, such as beacons, tags, and scripts, to track activity on our service and store certain information. Cookies are small files placed on your device that help us remember certain information and improve your user experience. These cookies may be persistent cookies that remain on your device when you go offline, or session cookies, which are deleted once you close your browser. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.

We use these cookies for various purposes, such as:

  • Necessary cookies: Essential to provide you with services available through the website and enable you to use some features, like user authentication and preventing fraudulent use of accounts.
  • Cookies for policy acceptance: To identify if users have accepted our cookie policy.
  • Functionality cookies: To remember your login details, language preferences, and other settings to provide you with a more personalized experience.

Use of Personal Data

We use your personal data for several purposes, including:

  • To provide and maintain our service, including monitoring its usage.
  • To manage your account and give you access to various functionalities of the service available to registered users.
  • To perform contracts, such as purchase contracts for products, services, or items you have purchased or any other agreements with us through the service.
  • To contact you, including sending you updates, security notifications, and other communications related to our products or services.
  • To send you news, special offers, and general information about other goods, services, and events, unless you have opted not to receive such information.
  • To handle and manage your requests, inquiries, and feedback.
  • For business transfers, such as evaluating or conducting mergers, acquisitions, restructuring, or sales of business assets.
  • For analysis and improvement of our services, marketing, and customer experience.

Sharing of Personal Data

We may share your personal information in the following situations:

  • With service providers who assist in monitoring and analyzing the use of our service, or to contact you on our behalf.
  • For business transfers, we may share or transfer your personal information in connection with negotiations of mergers, sales, or acquisitions.
  • With affiliates, such as our parent company or other subsidiaries, who are required to honor this Privacy Policy.
  • With business partners to offer certain products, services, or promotions.
  • With other users: If you share personal information or interact in public areas on the service, such information may be viewed by all users and publicly distributed.
  • With your consent, for any other purposes.

Retention of Personal Data

We retain your personal data only as long as necessary for the purposes outlined in this policy. This includes using data to comply with legal obligations, resolve disputes, and enforce agreements. Usage data may also be retained for internal analysis purposes and is generally retained for shorter periods unless required to retain it for longer periods for legal reasons or to improve the service.

Transfer of Personal Data

Your personal information, including personal data, may be transferred to, and maintained on, computers located outside your state, province, or country. If you are located outside the Netherlands, please be aware that data protection laws in your jurisdiction may differ from those in the Netherlands. By submitting your information, you consent to such transfers.

Deletion of Personal Data

You have the right to request the deletion of your personal data. Our service may allow you to delete certain information from your account settings. You may also contact us directly to request access, correction, or deletion of your data. Please note that we may retain certain information when required by law or for legitimate business purposes.

Disclosure of Personal Data

We may disclose your personal data in specific circumstances, such as:

  • Business transactions: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.
  • Law enforcement: We may disclose your personal data if required by law or in response to valid requests by public authorities.
  • Other legal requirements: We may disclose your personal data to comply with legal obligations, protect the rights or property of the company, prevent fraud, or ensure the safety of users.

Security of Personal Data

While we employ commercially reasonable security measures to protect your personal data, no method of transmission or storage over the internet is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

Children’s Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us so that we can take the necessary steps to remove that information.

Links to Third-Party Websites

Our service may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page or sending an email notification. Please periodically review this policy to stay informed about how we protect your data.